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Survey Results
Silver Creek Volunteer Fire Dept
164 Story Lane
Fort Worth, TX 76108
Parker County
Robert Cameron, Firefighter
817-448-8623
Email: tregarzac@charter.net
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Approximately how long have you been using Revenue Rescue?
3 mos
6 mos
9 mos
1 yr
2 yrs
3 yrs
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Has Revenue Rescue exceeded your overall expectations?
Yes
No
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Please rate Revenue Rescue's adherence to your Department's billing policy guidelines.
Poor
Fair
Good
Excellent
Outstanding
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Please rate Revenue Rescue's actual dollars collected relative to your expectations.
25%
50%
100%
150%
200%
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Please rate Revenue Rescue's responsiveness to your calls, questions and concerns.
Poor
Fair
Good
Excellent
Outstanding
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Please rate Revenue Rescue's accounting, reporting and auditing compliance.
Poor
Fair
Good
Excellent
Outstanding
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Please rate the amount of negative feedback from the public regarding your department's billing policy.
Substantial
Less than expected
Insignificant
Zero
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Please rate the amount of additional paperwork required to bill for services.
Substantial
Less than expected
Insignificant
Zero
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Please rate the value of Revenue Rescue's Internet claims submission and daily account status reports.
No value
Little value
Valuable
Very valuable
Must have
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Did your Department use a billing service prior to Revenue Rescue?
Yes
No
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Would you recommend Revenue Rescue to other departments?
Yes
No
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Comments:
Revenue Rescue does a fine job. Staff is very helpful. In nine months RR has collected over $30,000 for our small volunteer fire department. These funds have been the diference maker in adequately equiping and operating Silver Creek.
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