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Survey Results
City Of Milano V.F.D.
205 CR 338
Milano, TX 76556
Milam County
John Yakesch, Firefighter
512-455-7929
Email: jsyakesch@yahoo.com
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Approximately how long have you been using Revenue Rescue?
3 mos
6 mos
9 mos
1 yr
2 yrs
3 yrs
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Has Revenue Rescue exceeded your overall expectations?
Yes
No
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Please rate Revenue Rescue's adherence to your Department's billing policy guidelines.
Poor
Fair
Good
Excellent
Outstanding
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Please rate Revenue Rescue's actual dollars collected relative to your expectations.
25%
50%
100%
150%
200%
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Please rate Revenue Rescue's responsiveness to your calls, questions and concerns.
Poor
Fair
Good
Excellent
Outstanding
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Please rate Revenue Rescue's accounting, reporting and auditing compliance.
Poor
Fair
Good
Excellent
Outstanding
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Please rate the amount of negative feedback from the public regarding your department's billing policy.
Substantial
Less than expected
Insignificant
Zero
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Please rate the amount of additional paperwork required to bill for services.
Substantial
Less than expected
Insignificant
Zero
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Please rate the value of Revenue Rescue's Internet claims submission and daily account status reports.
No value
Little value
Valuable
Very valuable
Must have
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Did your Department use a billing service prior to Revenue Rescue?
Yes
No
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Would you recommend Revenue Rescue to other departments?
Yes
No
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Comments:
This is a great program for any department especially small departments that operate exclusively on donations and do not have the luxury of a city budget. In the past before we were involved we really had to watch what we purchased not knowing how much we would be spending in the near future on fuel and maintenence. This program along with a few other things has helped M.V.F.D update its fleet with 2 new brush trucks also a new set of jaws,10 new air packs, 2 new portable pumps, a new dump tank, a new trauma kit and much more.The people I deal with at revenue-rescue are wonderful and rest assured that they will do everything they can to get you some money, to me they are part of the department. To any department thinking of doing this and is not sure about how the public will feel I would encourage to move ahead with it, volunteer departments must operate and should be able to operate effectively to protect the public.
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