Survey Results

          City Of Atlanta Fire Department
          PO Box 669
          Atlanta, TX 75551
          Cass County
          David Burden, Chief
          903-799-4062
          Email: fireburden@aol.com

1. Approximately how long have you been using Revenue Rescue?
   3 mos   6 mos   9 mos   1 yr   2 yrs   3 yrs
   
   
2. Has Revenue Rescue exceeded your overall expectations?
   Yes   No
   
   
3. Please rate Revenue Rescue's adherence to your Department's billing policy guidelines.
   Poor   Fair   Good   Excellent   Outstanding
   
   
4. Please rate Revenue Rescue's actual dollars collected relative to your expectations.
   25%   50%   100%   150%   200%
   
   
5. Please rate Revenue Rescue's responsiveness to your calls, questions and concerns.
   Poor   Fair   Good   Excellent   Outstanding
   
   
6. Please rate Revenue Rescue's accounting, reporting and auditing compliance.
   Poor   Fair   Good   Excellent   Outstanding
   
   
7. Please rate the amount of negative feedback from the public regarding your department's billing policy.
   Substantial   Less than expected   Insignificant   Zero
   
   
8. Please rate the amount of additional paperwork required to bill for services.
   Substantial   Less than expected   Insignificant   Zero
   
   
9. Please rate the value of Revenue Rescue's Internet claims submission and daily account status reports.
   No value   Little value   Valuable   Very valuable   Must have
   
   
10. Did your Department use a billing service prior to Revenue Rescue?
    Yes   No
    
    
11. Would you recommend Revenue Rescue to other departments?
    Yes   No
    
    
12. Comments:
    Revenue Rescue has given us an avenue to recoup costs that are normally just accepted loss. We now are able to apply additional funds for equipment to better serve the public.
    
    

 
Revenue Rescue, Inc.
425 Round Rock West
Suite 107
Round Rock, Texas 78681

866-987-9111
512-343-1500
866-569-0228 (fax)

Copyright © 1999-2006
Revenue Rescue, Inc.
All Rights Reserved.