Survey Results

          Amity Fire Company
          PO Box 383
          Douglassville, PA 19518
          Berks County
          Kevin E. Neiswender, Chief
          610-689-5218

  1. Approximately how long have you been using Revenue Rescue?
    3 mos   6 mos   9 mos   1 yr   2 yrs   3 yrs

  2. Has Revenue Rescue exceeded your overall expectations?
    Yes   No

  3. Please rate Revenue Rescue's adherence to your Department's billing policy guidelines.
    Poor   Fair   Good   Excellent   Outstanding

  4. Please rate Revenue Rescue's actual dollars collected relative to your expectations.
    25%   50%   100%   150%   200%

  5. Please rate Revenue Rescue's responsiveness to your calls, questions and concerns.
    Poor   Fair   Good   Excellent   Outstanding

  6. Please rate Revenue Rescue's accounting, reporting and auditing compliance.
    Poor   Fair   Good   Excellent   Outstanding

  7. Please rate the amount of negative feedback from the public regarding your department's billing policy.
    Substantial   Less than expected   Insignificant   Zero

  8. Please rate the amount of additional paperwork required to bill for services.
    Substantial   Less than expected   Insignificant   Zero

  9. Please rate the value of Revenue Rescue's Internet claims submission and daily account status reports.
    No value   Little value   Valuable   Very valuable   Must have

  10. Did your Department use a billing service prior to Revenue Rescue?
    Yes   No

  11. My previous billing service was:
    Alexander   Specialized   Fire Inc.   Other   Rather not say

  12. Revenue Rescue has collected compared to your previous billing service:
    Far less   Somewhat less   About the same   Somewhat more   Considerably more   A whole lot more

  13. My overall satisfaction with Revenue Rescue compared to my previous billing service is:
    Less satisfied   About the same   Somewhat better   Much better   Like night and day

  14. Would you recommend Revenue Rescue to other departments?
    Yes   No

  15. Comments:
    The Amity Fire Company were customers of Fire Inc. The switch to Revenue Rescue was like night and day. We seem to have been able to collect more revenue than the previous company. Being able to submit claims right to revenue rescue on line is a huge benefit. Dealing with the staff at Revenue Rescue has been incredible. They have worked with us when ever we had questions. Outstanding job to everyone at Revenue Rescue................

 
Revenue Rescue, Inc.
425 Round Rock West
Suite 107
Round Rock, Texas 78681

866-987-9111
512-343-1500
866-569-0228 (fax)

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